Make it simpler to purchase the right product
When customers aren't sure what to buy, they often leave your store to find more information. But, with smart product recommendations, you can clear up their confusion and point them to the right item.
Clear up any confusion about your products
It's common for shoppers to abandon their carts because they have a few unanswered questions before they're ready to purchase. With Octocom, you can promptly respond to any customer queries, clearing up their doubts and sealing the deal.
Help your customers choose between products
Knowing the difference between two similar products can be challenging. In most cases, shoppers are not willing to spend time researching the differences. With Octocom, these differences can be explained in a matter of seconds.
All responses are uniquely generated for each customer, resulting in a natural and human-like conversation.
Octocom shopping consultants can operate in over 100 languages, providing your customers with a comfortable shopping experience.
Adapts to any situation
Shoppers can share their unique needs and situations, and Octocom will adapt to provide the best service possible.
“Octocom operates 24/7, addressing 87% of inquiries in real-time at the level of human support, across all languages we operate in. This heightens customer satisfaction and facilitates global expansion for our smart card business, without needing extra hires.”
Octocom provided Tolink with
570hrssaved per month
Connect Octocom to your ecommerce platform
Octocom integrates with a handful of ecommerce tools to provide the best experience for both you and your customers.